FAQ

• FAQ - How to rent?

  Renting a car in GoRent24 is easy and convenient:

   

  -Select pickup and return location

  -Select the dates and times of the rental

  - Make a car reservation

  - Choose the car model

  - Choose accessories and additional options

  - Add your details and choose a payment method

  - Start a rental

   

  Documents:

  Two documents confirming the tenant's identity are necessary to rent a car. You must have a valid driving license for the entire rental period.

   

  Age:

  Age requirement for drivers:

  completed 20 years

  category B driving license for at least one year

  Premium class:

  completed 25 years

  category B driving license for at least 3 years

   

  Reservation:

  Reservations can be made via the website or by phone at +48 501 090 070.

   

  Duration:

  The rental starts at the moment of handing over the car to the tenant and is counted based on full days (24h).

   

  Payment methods:

  Payments are made via the website or on-site by credit card / cash.

   

  Bail:

  Upon receipt of the car, a bail depending on the vehicle class is blocked on the payment card. The deposit may be limited to PLN 300 or up to PLN 1000 (premium class) in the case of full insurance.

   

  Return of the car:

  The car should be returned in the same condition as it was handed over to the tenant, washed, with complete equipment, documents and with the same amount of fuel.

   

  A replacement vehicle:

  It may happen that the GoRent24 will not be able to deliver the reserved car - in this case, the renter receives, at no additional cost, another car of the same size or greater.

   

  Trip outside Poland:

  A car trip outside of Poland requires prior consent from the GoRent24. Travels to war regions and to Russia, Belarus, Ukraine and Moldova are forbidden.

Do you have any questions? call: (+48) 501 090 070